Job Description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .

OVERALL OBJECTIVE AND PURPOSE

The Senior Business Analyst works as a core member of the delivery team, determining customer requirements and leading the team to provide customer solutions. This position applies a systematic, focused, quantifiable approach to the design, development, implementation, operation and maintenance of software through requirements management. This role leads the team in synthesizing Brightstar, customer, and market requirements to support the assimilation and evolution of Brightstar products and services. This role provides guidance to the delivery team throughout the project life cycle.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Provide leadership to business, technology and project management team members to ensure flawless integration of business requirements with system functionality throughout the project lifecycle
• Demonstrate competence with System Development Life Cycle (SDLC), requirements management and other associated methodologies
• Elicit, analyze, understand, validate, coordinate, document and handle business and functional requirements associated with formalized project lifecycle
• Lead groups in analyzing, designing and implementing solutions to business requirements
• Support the implementation of business systems and processes, and clearly articulate the related technical and data architecture concepts
• Document, analyze and interpret sophisticated business policies and processes
• Identify and handle issues and risks related to requirements and devise strategies to address in a proactive manner
• Lead change control for the project requirements after approval, so that change requests are logged, supervised, assessed, and implemented in a controlled and traceable manner. 
• Lead requirements workshops with project partners
• Perform gap analyses, analyze results, settle how to address gaps and verify recommendations with technical team members
• Supervise creation or create project-specific Business Analysis Plan and update as required
• Handle workload to ensure all tasks and assignments are completed accurately and on-time
• Present information effectively to customers and respond in a timely accurate manner
• Run data via Requirements Management Tool(s) and perform traceability tasks
• Assume additional responsibilities as required

QUALIFICATIONS

Minimum education 

BS or BA and 5-6 years experience, or Master’s and 4+ years experience, or equivalent Additional Education/Training in a business functional area or equivalent.

Years Experience

4 or more years industry experience in a related field

Essential special training requirements

Must be familiar with MS Office, MS Project and MS Visio.

Proficiency with Requirements Management Tool (i.e., Polarion, DOORS) is a plus

Standard requirements for research and analysis

Advanced proficiency with the following:

• System Design
• System Development
• System Documentation
• Software Engineering Quality

Basic proficiency with the following:

• System Testing
• System Maintenance
• Software Engineering Principles, Processes and Tools

Other skills

Use Case Development

Software Requirements Specification

Proficiency in System Development Lifecycle (SDLC) methodologies, extending to requirements definition, testing and implementation

Business Process Modeling

REQUIRED SKILLS

• Able to build strong customer relationships
• Able to function in a fast-paced environment
• Highly developed analytical skills and creativity to develop solutions to business issues.
• Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff and customers
• Able to deliver engaging presentations and demonstrate strong facilitation skills
• Good interpersonal skills; team player
• Interest in innovative technical solutions and willingness to learn system complexities
• Strong problem resolution and conflict resolution skills
• Excellent organizational skills – able to handle demanding deadlines and simultaneous projects
• Strong negotiation skills
• Experience with process workflow development

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-RQ

#LI-RQ

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $59,795 - $122,400. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. 

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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